ea777's Privacy Policy
The security of your personal information is our highest priority. This policy explains how we collect, store, and protect your data.
1. Introduction & Scope
ea777 ("we", "our", "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. Protecting the privacy of your personal information is one of our core responsibilities. This privacy policy describes what types of information we collect, how that information is used, and what steps we take to protect your data.
By using this platform you are agreeing to the terms set out in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact the support team.
This policy applies to all ea777 services — including website browsing, account registration, deposits and withdrawals, playing games, and customer support communications.
Important Notice: This platform is intended for individuals aged 21 and above only. We do not knowingly collect or store information from minors.
2. What Information We Collect
We collect information in two main ways — what you provide directly, and what is collected automatically through your use of the platform.
2.1 Information You Provide Directly
- Identity Information: Full name, date of birth, and national ID / passport number (for identity verification).
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, or Rocket account numbers — used solely for processing transactions.
- Account Credentials: Username and encrypted password.
- Support Communications: The content of what you write via live chat or email.
2.2 Automatically Collected Information
- Device & Technical Information: IP address, browser type, operating system, and device identifier.
- Usage Patterns: Pages visited, duration of game sessions, and overall betting activity history.
- Cookies & Tracking: Cookies are used for session management and to improve functionality.
- Transaction Records: Deposit and withdrawal amounts, dates, and details of the associated payment channel.
3. Purpose of Using Your Information
We use your information only for the legitimate purposes listed below. ea777 does not sell your information to third parties for marketing purposes.
3.1 Service Operations
We need your information to create and manage your account, process financial transactions, and manage gaming activity. Financial information is essential to complete deposits and withdrawals via bKash, Nagad, and Rocket.
3.2 Identity Verification & Security
We carry out identity verification processes to ensure account security, prevent fraud, and stop account theft. This keeps your money and personal information safe.
3.3 Customer Support
We need communication history and account-related information to resolve your issues and provide effective support. Our support team is available 24/7 in Bengali and English.
3.4 Responsible Gaming
We analyse gaming activity data to identify potentially harmful gaming behaviour and provide assistance where needed. This is part of our responsible gaming programme.
3.5 Service Improvement
We analyse overall usage patterns to improve platform performance and user experience. Personal information is not used in an identifiable form in this analysis.
4. Sharing & Disclosure of Information
ea777 does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in the limited circumstances described below:
- Payment Processing Partners: The minimum financial information necessary to complete bKash, Nagad, and Rocket transactions is shared.
- Service Providers: Providers of verification, technical infrastructure, and cybersecurity services receive limited access to data under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed on the basis of a court order or a lawful demand from a legal authority.
- Fraud Prevention: Information may be shared with relevant authorities where necessary to prevent fraud and money laundering.
- With Your Consent: Beyond the above, information will not be shared without your explicit consent.
Our Commitment: We will never sell your information to advertising agencies, data brokers, or any third party for commercial purposes.
5. Data Security Measures
ea777 applies industry-standard technical and organisational measures to protect your personal and financial information.
5.1 Technical Security
- SSL / TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Database Encryption: Sensitive stored data such as passwords and financial details are held in encrypted form.
- Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and automated threat detection systems.
- Two-Factor Authentication: An additional verification layer is available to prevent unauthorised access to your account.
5.2 Organisational Security
Only authorised staff have access to the information they need. All staff receive regular training on data privacy and are bound by strict confidentiality agreements. System security is audited on a regular basis.
5.3 Acknowledgement of Limitations
It is not possible to guarantee that transmitting information over the internet is completely secure. We make every effort to ensure the highest level of protection, but no security measure is 100% impenetrable. If you suspect a security breach, contact us immediately.
6. Cookie Policy
ea777 uses cookies to keep the site running smoothly and to improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and deliver core functionality. Disabling these cookies will prevent the site from working properly.
- Analytical Cookies: Used to understand overall usage patterns. This information helps improve the service.
- Preference Cookies: Remember your language preference and interface settings.
6.2 Cookie Controls
You can control cookies by changing your browser settings. Please note that disabling essential cookies may make it difficult to use the core services of the site.
7. Data Retention Period
We retain your personal information only for as long as necessary.
- Account Information: For the full period your account is active, and for a defined period after account closure to meet legal obligations.
- Financial Transaction Records: For a period determined by financial legal obligations and dispute resolution requirements.
- Support Communications: For a reasonable period for issue resolution and quality control.
- Usage Logs: For a period determined by security and fraud prevention requirements.
At the end of the defined retention period we securely delete data or anonymise it so that individuals can no longer be identified.
8. Your Individual Rights
You have the following rights over your personal information. To exercise these rights, contact our support team.
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
- Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Object: The right to object to the processing of your information for specific purposes.
We will respond to requests to exercise your rights within a reasonable time. Some requests may require identity verification.
9. Protection of Minors
ea777 strictly refrains from providing services to individuals under the age of 21. We do not knowingly collect any information from minors.
An age verification process is followed at the time of account registration. If we become aware that a minor has created an account, we will close that account immediately and securely delete any information collected.
If you believe a minor has created an account on our platform, please notify us immediately at [email protected].
10. Changes & Updates to This Policy
ea777 may update this privacy policy from time to time. The policy may be revised due to service improvements, the adoption of new technology, or changes in law.
For significant changes we will notify you by email or by a notice on the platform. The date of each update will be displayed at the top of the page.
Continuing to use the platform after any changes will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
Live Chat — Available 24/7
Support in Bengali and English
For privacy-related requests, please email with "Privacy Request" in the subject line.